Delivery Information
At La Sporttock Shop, we understand that timely delivery is crucial for our customers who are eager to embark on their next adventure. Whether you’re gearing up for a mountain climb, a forest hike, or a leisurely walk in the park, we want to ensure that your new footwear arrives promptly and in perfect condition.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: For those who need their gear a bit quicker, we use DHL or FedEx. Orders are processed within 1-2 business days, and delivery typically takes 10-15 days from the date of shipment. The cost for standard shipping is £12.95.
- Free Shipping: For orders over £50, we offer free shipping via EMS. This option is perfect for those who are not in a rush, with delivery times ranging from 15-25 days after shipment.
Global Reach
We are proud to serve adventurers worldwide, shipping to most regions except for certain remote areas and parts of Asia. Our global reach ensures that no matter where you are, you can enjoy the high-quality footwear and gear that La Sporttock Shop is known for.
Order Processing
Once your order is placed, our team works diligently to process it within 1-2 business days. You will receive a confirmation email with your order details and tracking information once your package is on its way.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure the item is in its original condition and packaging. For more details, visit our Returns & Exchanges page.
Contact Us
If you have any questions about your order or our delivery options, please don’t hesitate to reach out to our customer service team at [email protected]. We’re here to help!
Thank you for choosing La Sporttock Shop. We look forward to being a part of your next adventure!